GMV’s inhouse demand-response transport systems offer a series of options in each product segment to suit the particular needs of transport operators and their passengers.
Would-be passengers can book the service, check the state of their request and modify it by means of any of the following options:
- Mobile app
- Website web
- Call center
- Bus-stop terminals
Once the service booking has been received and the service designed to suit (type of vehicle, timing and route) this information is then passed on to the fleet manager for performance of the tailor-made service in each case.
Once the various services have been planned and started, passengers can then check out bus-stop ETAs, choosing from the same options as when booking the service.
GMV’s wealth of experience in the design and manufacture of onboard ITS equipment allows us to offer various architectures of more or fewer services to suit the needs of each client. In general the following items will be fitted on the vehicles:
- Driver interface for communications with the control center, receiving service bookings, satnav, etc.
- Onboard computer with the main function of vehicle tracking, recording bus-stop passing times and management of communications.
If the transport operator already has a fleet-management system or electronic fare-collection system installed on its vehicles, then due consideration can be given to integration with these systems, cutting down the initial outlay.
CONTROL CENTER APPLICATIONS
The demand-response system can be managed in real time from a control center, either independently or jointly and in coordination with other traditional transport services. The following management modules are included in the control center segment:
- Fleet management system: For those clients that wish to monitor the fleet in real time, GMV offers various apps with different performance levels. The lightest option is the Software as a Service (SaaS) fleet management model (Moviloc), which provides real time monitoring through a web platform. If the transport operator also wishes to give real-time information to users, graft on operations of other transport services or simply offer a one-off extension on any particular line, then the best option will be a complete advanced fleet management system (SAE in Spanish initials).
- Statistics and reports: These allow a posterior analysis to be made of service level compliance, bookings received and serviced, etc.
- Service optimization application: This offers solutions for how the demand is best to be met in terms of time windows and seat availability